FAQ
1. What types of products does CARLUX offer?
We offer a wide variety of automotive accessories, including:
Mobile phone holders and mounts
USB chargers and 3-in-1 charging cables
LED interior/exterior lighting
Dash cams and smart sensors
Car cleaning and detailing tools
All our products are selected to enhance your driving experience with style and functionality.
2. Is it safe to shop on carlux.life?
Yes, your security is our priority. All transactions are protected by SSL 128-bit encryption, ensuring your data is securely transmitted during checkout.
3. Can I review my order before payment?
Absolutely. Before finalizing your purchase, you’ll have the chance to:
Review your cart and product details
Confirm shipping and billing addresses
Select or change your payment method
Cancel or update your order if needed
4. Where is CARLUX located?
CARLUX ACCESSORIES SDN BHD is a registered business in Malaysia.
Company Registration No: 202401050786 (1596629-W)
5. What currency will I be charged in?
All transactions on carlux.life are processed in Malaysian Ringgit (RM) by default. International customers may see approximate conversions, but charges will reflect RM on your statement.
6. How long does shipping take?
Local (Malaysia): 1–3 working days
International: 5–10 working days
We use reputable couriers like FedEx, UPS, DHL, and Pos Laju for reliable and fast delivery.
7. Can I review and cancel my order before payment?
Yes. You will have the opportunity to review all order details and make changes or cancel the order before finalizing the payment at checkout.
8. Is international shipping available?
Yes. We ship globally. Shipping fees and estimated delivery times will be shown at checkout based on your country and courier selected.
9. What payment methods do you support?
We accept:
Credit/Debit Cards
10. How can I contact CARLUX?
📧 Email: [email protected]
📞 Phone: 017-942 6238
💬 Or message us via the Contact Us page for assistance.